How can we help?
Quick links to the most common player tasks.
Wallet & ledger
Understand available, pending and reserved balances.
USDT deposits
Find your BEP20 address and verification status.
Withdrawals
Fees, limits, approval and on-chain confirmation.
Referral programme
Your link, direct referrals and ten-level team.
Security
Password, sessions, limits and self-exclusion.
Submit a ticket
Talk to the support team with full context.
Popular questions
What is Penta Win?
Penta Win is a colour prediction platform with four independent round durations (30 seconds, 1, 3 and 5 minutes), a server-authorised Spin & Win wheel and a USDT BEP20 wallet.
How do I start playing?
Create an account, verify your email, make a verified USDT deposit and open any game. Choose a number, colour or size, set a stake and confirm before the betting cutoff.
Can I predict the result?
No. Outcomes are generated randomly on the server. Historical results do not influence future rounds and no pattern guarantees a win.
What are Big and Small?
Big covers numbers 5–9. Small covers 0–4. Each pays the configured multiplier when it matches the published result.
What happens if I bet after the cutoff?
The server rejects the bet. The countdown is a visual aid; the database cutoff is authoritative.
Which network do deposits use?
Only USDT on BNB Smart Chain (BEP20). Sending other tokens or networks can result in permanent loss.
Why is my deposit not credited yet?
Deposits credit after the configured confirmation threshold. You can paste the transaction hash on the deposit page to verify it from BSC directly.
How do transfers work?
You can transfer to another player by username or user ID. The debit and credit happen atomically with a fee and unique receipt.