Privacy policy

Data we collect

Account details, contact information, device and session metadata, wallet ledger entries, blockchain transaction data, support conversations and consent records.

Why we use it

To operate your account, verify payments, prevent fraud and duplicate accounts, comply with legal obligations and improve the service.

Blockchain data

BEP20 transactions are public by design. We store your assigned deposit address and transaction hashes to verify and reconcile deposits and withdrawals.

Sharing

We share data only with infrastructure providers required to run the service (hosting, email/SMS, blockchain RPC and secure signing), under contractual safeguards. We do not sell personal data.

Retention and rights

Financial records are retained as required for audit and legal purposes. You may request access, correction or deletion of eligible personal data by contacting support.

Security

Passwords are hashed, secrets encrypted, sessions protected and privileged actions audited. No system is completely secure; use a unique password and enable available protections.